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SHIPPING POLICY

Shipping Overview

At our e-commerce platform, we prioritize swift and secure delivery for all your fashion and lifestyle essentials. Every order is carefully processed within 1-2 business days after payment confirmation, ensuring your selected items are packaged with attention to detail. Whether you're updating your wardrobe with seasonal staples or investing in timeless classics, our logistics network guarantees reliable dispatch from regional fulfillment centers.

Shipping Timeframe

Processing typically concludes within 48 hours, excluding weekends and public holidays. Transit durations vary based on destination and carrier capacity. Domestic deliveries generally require 3-7 business days, while international shipments may take 10-20 business days depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all shipments to minimize delays.

Shipping Costs

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. These tiered rates apply automatically during checkout based on your cart value. Expedited shipping alternatives may be available for select regions—check your order summary for real-time options.

Shipping Regions

Currently serving North America, the European Union, and select Asian-Pacific countries. Restrictions apply to certain remote areas and jurisdictions with trade embargoes. During checkout, our system will verify your address eligibility. For inquiries about potential future expansions, please contact our support team.

Order Tracking

Upon shipment, you'll receive a confirmation email containing your unique tracking number and carrier links. Monitor progress directly through our "Order Status" portal or the courier's mobile app. Notifications are sent at key milestones including dispatch, customs clearance (if applicable), and out-for-delivery stages.

Delayed or Lost Shipments

While rare, delays can occur due to weather events or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, contact [email protected] with your order number for investigation. Lost shipments are covered by our protection policy—we'll promptly resend items or process refunds upon verification.

Customs & Import Duties

International customers are responsible for any applicable customs fees, which vary by country and product category. These charges are separate from your order total and typically collected upon delivery. We recommend consulting your local customs office for estimation tools. While we declare accurate product values to facilitate clearance, we cannot predict or reimburse these third-party fees.
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